Shipping Policy
Last updated: September 2026
Processing Times
Orders are personally confirmed by email or phone before they are charged and shipped. Once confirmed, orders are typically processed within 1–3 business days.
Shipping Methods & Costs
- Orders ship via tracked carrier service (USPS or UPS) within the United States.
- Shipping costs are calculated and confirmed with you before payment.
- Tracking information is provided as soon as your order is on its way.
Packaging
Products are packed carefully to protect vials in transit. Lyophilized peptides are shelf-stable during normal shipping timeframes; we recommend refrigerating products upon arrival.
Delays & Service Interruptions
Weather, carrier delays, and holidays can occasionally slow deliveries. If your order seems delayed, contact us and a real person will track it down for you.
Wrong Address / Lost Packages
Please double-check your shipping address when ordering. If a package goes missing, call or email us and we will work with the carrier to resolve it.
Contact
Shipping questions? Email info@risenhealthsupplements.com or call 256-224-8583.